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Surgery Center Solutions

Surgery Centers Are Winning.
Your Workforce Should Be Too.

Ambulatory Surgery Centers have become the dominant force in outpatient care — leaner, faster, and more cost-effective than any hospital setting. But behind every high-performing OR is a workforce management challenge that most centers are still solving with tools built for a world that no longer exists.

of all U.S. surgeries now performed in ASCs

Up from just 7% in 1981

$80B

6,400+

Projected ASC market size by 2035

Growing at 6.3% annually

72%

of all U.S. surgeries now performed in ASCs

Up from just 7% in 1981

$80B

Projected ASC market size by 2035

Growing at 6.3% annually

6,400+

Medicare-certified ASCs operating nationwide

+25% projected growth by 2030

THE CENTRAL CHALLENGE

"The die has been cast on the shift of surgical services to same-day settings. The centers that win will be those that master not just clinical quality — but the operational precision of the workforce behind it."

WHAT  WE  HEAR  FROM  SURGERY  CENTER  LEADERS  EVERYDAY

We're using tools built for hospitals.

 

Enterprise WFM platforms were designed for large health systems with dedicated IT teams. We need something purpose-built for our environment — lean, fast, and shift-driven.

Credentialing is a constant fire drill.

Staying ahead of license expirations, specialty certifications, and CMS compliance requirements is a manual burden that creates real clinical and
legal risk.

Staff turnover is accelerating.

Over a third of nurses are considering leaving their role or the industry this year. In a small team where every person counts, one departure changes everything.

We can't verify who actually showed up.

Badge swipes, paper sign-ins, and shared logins leave gaping holes in your compliance audit trail — and expose
you when accreditation reviewers
come knocking.

The ASC market didn't grow to dominance by accepting tools designed for someone else. CareTeams was built from the ground up for the surgery center environment — where teams are small, compliance stakes are high, and every shift has to run like a precision instrument. Here's how we solve the challenge.

THE  PROBLEM

Your Workforce Is Your Biggest Cost.
And Your Biggest Blindspot.

Clinical labor accounts for 50–60% of total ASC operating costs. Yet most surgery centers are managing that investment with a patchwork of tools — or no tools at all — that were never designed for a lean, credential-driven, shift-based environment like yours.

Risk 01

You can't prove who was actually on the shift.

Badge swipes, paper logs, and shared logins aren't proof of presence — they're liability. When an accreditation reviewer or a plaintiff's attorney asks who was on the floor at 8:14am on a specific date, a spreadsheet won't protect you. Neither will a time clock that a colleague can punch for someone else.

Risk 02

Credentialing gaps create clinical and legal exposure.

In an ASC, every clinician on every shift must be credentialed for the procedures they're supporting. When licenses expire, certifications lapse, or specialty qualifications aren't verified in real time, the risk doesn't sit in an HR file — it sits in the operating room.

Risk 03

Scheduling is reactive, not strategic.

Risk 03

Scheduling is reactive, not strategic

Most centers fill shifts based on last week's case volume and whoever picks up the phone. Patient demand doesn't work that way — and neither does labor cost. Reactive scheduling means chronic overstaffing during slow blocks and scrambles during surge, eroding both margins and morale.

Turnover hits harder in small teams

Risk 04
Risk 04

Turnover hits harder in small teams

Losing one OR nurse in a hospital is a staffing challenge. In a surgery center, it can force a case cancellation. When your team is 15 people, retention isn't an HR priority — it's an operational imperative. And most centers have no systematic way to measure, predict, or prevent it.

The hard truth is that no purpose-built workforce management platform has existed for the surgery center market — until now. Hospital systems inherited enterprise tools. Independent and physician-owned ASCs made do with workarounds. The result is an industry managing its most expensive, most critical resource largely on intuition and inertia. CareTeams changes that.

OUR  SOLUTION

One Platform. Every Workforce Challenge. Solved.

CareTeams is the first intelligent workforce management platform built specifically for surgery centers — not adapted from a hospital system, not repurposed from a general scheduling tool. Every capability maps directly to the risks your center faces every day.

Your clinical team

Engage

Your Staffing Needs

Predict

Your staffing needs

Predict

Engage

Your clinical team

Predict

Your Staffing Needs

Orchestrate

Your labor, precisely

VERIFY

Biometric time & attendance — proof of presence, every shift.

CareTeams replaces badge swipes and paper logs with mobile facial recognition and geofenced clock-ins. A clinician takes a selfie and they're verified — identity confirmed, location confirmed, time confirmed. Every shift builds a tamper-proof audit trail that holds up to accreditation reviews, CMS audits, and legal scrutiny. No badges to forget. No buddy punching. No gaps.

Replaces: paper logs, shared PINs, badge-based time clocks.

COMPLY

AI compliance shield — continuous credentialing, zero blind spots

CareTeams continuously monitors every clinician's licensure, certifications, and specialty credentials against the procedures they're assigned to. If something lapses or is missing, the system flags it before the shift is built — not after the case is underway. Overtime rules, rest breaks, and meal period requirements are enforced automatically, across every role and every setting. Compliance is designed in, not checked for after the fact.

Replaces: manual credentialing spreadsheets, periodic HR audits

PREDICT

AI labor orchestration — from reactive scheduling to predictive precision

Most centers schedule based on last week's cases. CareTeams schedules based on predicted patient demand, real-time case load, clinician skills, and personal preferences — dynamically, throughout the day. Shift broadcasts go to the right clinicians automatically. Overstaffing during slow blocks and scrambles during surge become the exception, not the rule. Labor costs align with actual need.

Replaces: manual scheduling, phone/text shift fills, gut-feel forecasting

Turnover hits harder in small teams

Risk 04
ENGAGE

Clinician experience platform — keep the team you've built

CareTeams gives every clinician a single mobile hub to manage their schedule, update credentials, choose assignments, and receive recognition tied to behaviors that support clinical outcomes. Motivation science drives the rewards engine — not generic points, but meaningful recognition that actually influences retention. When your staff feels seen, supported, and in control, they stay. And in a 15-person team, that matters more than anywhere else in healthcare.

Replaces: disconnected HR tools, manual recognition programs, paper-based admin

THE  CARETEAMS  DIFFERENCE

These aren't four separate tools bolted together. CareTeams is a single, integrated platform where verification feeds compliance, compliance informs scheduling, and scheduling drives engagement — all governed by a centralized intelligence layer purpose-built for the surgery center environment.

Ready to see it in your environment? Our team works directly with surgery center administrators and clinical leaders — no lengthy RFP, no enterprise sales cycle. Just a focused conversation about your center's specific challenges.

RESULTS  YOU  CAN  EXPECT

What a Surgery Center Looks Like When the Workforce Runs Right.

CareTeams customers don't just reduce administrative friction — they fundamentally change how their centers operate. Here's what the shift looks like in practice, across the areas that matter most to surgery center leaders.

60%

Reduction in Scheduling Time

Automated demand-based scheduling replaces hours of manual shift-building and phone tag every week.

60%

Reduction in Scheduling Time

Automated demand-based scheduling replaces hours of manual shift-building and phone tag every week.

100%

Audit-ready, every shift.

Biometric verification and automated compliance monitoring means your audit trail is complete before the case even begins.

30%

Reduction in unplanned overtime

Predictive staffing aligns labor supply with actual case demand — eliminating the reactive overtime that erodes margins.

2X

Improvement in staff retention

Science-backed engagement tools and mobile-first clinician experience reduce the burnout and friction that drive turnover.

Before CareTeams

Shift coverage confirmed by text message chain and hope

Labor costs reviewed at month-end when it's too late to adjust

Staff retention managed reactively — addressed when someone gives notice

Time and attendance verified by badge swipe or paper sign-in

Credentialing tracked in a spreadsheet reviewed quarterly

After CareTeams

AI broadcasts open shifts to qualified, available clinicians instantly

Real-time labor intelligence drives daily decisions, not retrospective reports

Engagement scored continuously, with recognition and support surfaced before burnout sets in

Facial biometrics confirm identity, location, and time — every person, every shift

Every credential monitored continuously — gaps flagged before the schedule is built

Shift coverage confirmed by text message chain and hope

AI broadcasts open shifts to qualified, available clinicians instantly

Credentialing tracked in a spreadsheet reviewed quarterly

Every credential monitored continuously — gaps flagged before the schedule is built

Time and attendance verified by badge swipe or paper sign-in

Facial biometrics confirm identity, location, and time — every person, every shift

Staff retention managed reactively — addressed when someone gives notice

Engagement scored continuously, with recognition and support surfaced before burnout sets in

Labor costs reviewed at month-end when it's too late to adjust

Real-time labor intelligence drives daily decisions, not retrospective reports

THE  BOTTOM  LINE

Surgery centers that operate with precision workforce management don't just run more efficiently — they become the kind of employer that top clinical talent chooses, and the kind of facility that accreditation bodies trust. That reputation compounds over time.

See What CareTeams Can Do for Your Center

No enterprise sales cycle. No lengthy implementation. Just a focused conversation with our team about your center's specific challenges — and a clear picture of what's possible.

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