CareTeams was engineered from day one to operate as a connected layer within complex healthcare IT environments — not as a standalone island that demands rip-and-replace. Whatever you're running for EMR, HCM, payroll, VMS, credentialing, e-signature, or ERP, CareTeams is designed to integrate cleanly, securely, and bidirectionally. Real-time where it matters. Batch where it makes sense. Always auditable, always compliant, always under your control.
INTEGRATIONS - BUILT TO WORK WITH YOUR STACK
Modern architecture.
Healthcare-grade security.
Enterprise-ready integration.
We have been scrutinized and certified by many trusted brands. These partners would not put their names behind us unless our integration capabilities were certain, market-leading, and enterprise-grade.
CareTeams is trusted by leading healthcare technology partners across EMR, HCM, payroll, credentialing, and motivation-science platforms. Each partnership represents a rigorous technical validation — because the partner's reputation is on the line every time our integration is used in production. See the current partner ecosystem on our Partners page, and reach out if you don't see your specific system — we'll tell you exactly where it fits.
SYSTEMS CARETEAMS INTEGRATES WITH - BY CATEGORY
EMR and Clinical Systems
Connect staffing decisions to real-time clinical context. CareTeams integrates with leading acute, ambulatory, long-term care, and behavioral health EMR platforms — pulling census, acuity, case volume, and patient data to drive CareDemand™ forecasting.
HCM & HRIS
Maintain employee records, compensation structures, and organizational hierarchy as a single source of truth. Bidirectional sync with major HCM platforms ensures CareTeams always reflects current employee state without duplicate data entry.
Payroll
Export verified, biometrically-validated hours directly to payroll — with all exceptions, differentials, and CareScript™ calculations applied. No timecard reconstruction. No reconciliation cycles.
VMS and Agency Platforms
When GigPool™ Tier 4 is reached, CareTeams integrates with your existing VMS and agency partners — preserving your vendor relationships while ensuring every agency request is auditable and justified.
Credentialing and Background Checks
License verification, background check results, certification tracking, and E-Verify all flow into the Compliance Shield™ engine — so credentials are always current at the shift level, not just at hire.
Learning Management
Training completion, certification renewals, and competency verification from your LMS feed directly into shift eligibility rules — so scheduling reflects real-time readiness, not yearly rosters.
E-Signature and Forms
Digital document flows for onboarding, acknowledgments, attestations, policy updates, and union enrollment — integrated natively into the clinician's mobile experience.
ERP & Finance
Push labor cost, cost-center allocation, and job costing data directly into your ERP for financial reporting, budget variance analysis, and departmental accountability.
The technical stack - how CareTeams connects
// built on modern cloud principles, hosted on AWS HIPAA-compliant infrastructure
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Real-time bidirectional sync for employee master data, schedules, credentials, and time records
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Event-driven webhooks for state changes — hires, terminations, shift pickups, credential expirations
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Bulk import/export for historical data migration and periodic reconciliation
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Scheduled batch for payroll runs, PBJ submissions, and financial reporting cycles
CONNECTION PATTERNS
CONNECTION PATTERNS
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Real-time bidirectional sync for employee master data, schedules, credentials, and time records
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Event-driven webhooks for state changes — hires, terminations, shift pickups, credential expirations
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FHIR resource consumption from EMR endpoints — Encounter, Location, and Schedule resources feed CareDemand™ forecasting directly
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Bulk import/export for historical data migration and periodic reconciliation
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Scheduled batch for payroll runs, PBJ submissions, and financial reporting cycles
AUTHENTICATION AND PROTOCOLS
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OAuth 2.0 and SAML 2.0 for SSO integration across your IdP stack
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API keys with scoped permissions for service-to-service integration
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REST and GraphQL endpoints for flexible querying patterns
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SMART on FHIR authorization support for EMR-embedded integration scenarios (roadmap item)
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TLS 1.3 encryption in transit, AES-256 encryption at rest — end-to-end
THE THREE ENGINES THAT MAKE INTEGRATIONS WORK
Understaffed units and unqualified staff in critical roles aren't scheduling inconveniences — they're patient safety events. CareTeams ensures the right clinician, with the right credentials, is in the right place before the shift begins.
Patient Safety
CareREST™
The API backbone
Our unified REST and GraphQL API surface exposes every CareTeams resource — employees, schedules, shifts, credentials, compliance events, and more — with scoped permissions, rate limits, and webhooks per endpoint. Full OpenAPI specification available to partners and customers.
Compliance & accreditation
Staffing ratios, credential requirements, and CBA rules must be documentable. Every scheduling decision CareTeams makes is logged, auditable, and defensible — for CMS surveys, accreditation reviews, and labor arbitration.
CareScript™
Configuration without code
Our proprietary scripting language lets CareTeams' and client teams build custom integration logic, data transformations, and business rules — without breaking the upgrade path or requiring a custom development project. CARI writes and tests CareScript™ from plain-language requirements.
CareREST™
The API backbone
Our unified REST and GraphQL API surface exposes every CareTeams resource — employees, schedules, shifts, credentials, compliance events, and more — with scoped permissions, rate limits, and webhooks per endpoint. Full OpenAPI specification available to partners and customers.
CareScript™
Configuration without code
Our proprietary scripting language lets CareTeams' and client teams build custom integration logic, data transformations, and business rules — without breaking the upgrade path or requiring a custom development project. CARI writes and tests CareScript™ from plain-language requirements.
Event Bus
Real-time integration bus
Every meaningful event in CareTeams — a clock-in, a credential expiration, a shift acceptance, a tier escalation — publishes to a configurable webhook layer. Your downstream systems stay current in seconds, not hours, without polling.
DATA SECURITY AND COMPLIANCE POSTURE
Healthcare integration demands healthcare-grade security. CareTeams is architected to meet it — every connection, every data flow, every partner integration.
Understaffed units and unqualified staff in critical roles aren't scheduling inconveniences — they're patient safety events. CareTeams ensures the right clinician, with the right credentials, is in the right place before the shift begins.
Patient Safety
INFRASTRUCTURE
HIPAA-compliant AWS Hosting
3-tier web-services architecture with role-based access control, network segmentation, and private VPC isolation. Separate environments for dev, staging, and production — with no shared credentials.
Compliance & accreditation
Staffing ratios, credential requirements, and CBA rules must be documentable. Every scheduling decision CareTeams makes is logged, auditable, and defensible — for CMS surveys, accreditation reviews, and labor arbitration.
DATA PROTECTION
Encrypted end-to-end
TLS 1.3 for all data in transit. AES-256 for all data at rest. PHI and PII handled with strict field-level access controls and comprehensive audit logging.
ACCESS CONTROL
Role-based, scoped, auditable
Every API call is authenticated, authorized, scoped, and logged. SSO support via SAML and OAuth. MFA enforced for administrative access. Full access audit trail retained per compliance requirements.
COMPLIANCE
Built to survey standards
HIPAA Business Associate Agreement standard. SOC 2 Type II in process. Integration logs retained and queryable for CMS survey, Joint Commission review, and regulatory audit on demand.
WHAT IMPLEMENTATIONS ACTUALLY LOOK LIKE
Understaffed units and unqualified staff in critical roles aren't scheduling inconveniences — they're patient safety events. CareTeams ensures the right clinician, with the right credentials, is in the right place before the shift begins.
Patient Safety
Implementation timeline
Typical integration engagements land in 8–12 weeks from contract to production cutover, depending on system complexity and data migration scope. Phased rollouts supported for multi-facility deployments.
Compliance & accreditation
Staffing ratios, credential requirements, and CBA rules must be documentable. Every scheduling decision CareTeams makes is logged, auditable, and defensible — for CMS surveys, accreditation reviews, and labor arbitration.
Who does the work
CareTeams' implementation team leads the integration build, working alongside your IT and partner vendors. CareScript™-based configurations mean most customizations don't require external development.
Implementation timeline
Typical integration engagements land in 8–12 weeks from contract to production cutover, depending on your preparation and availability, system complexity and data migration scope. Phased rollouts supported for multi-facility deployments.
Who does the work
CareTeams' implementation team leads the integration build, working alongside your IT and partner vendors. CareScript™-based configurations mean most customizations don't require external development.
Ongoing support
Dedicated integration support post-go-live, with proactive monitoring of every partner connection. We see integration failures before you do — and CARI surfaces them with context, not just error codes.
Your stack is your stack.
Our job is to make CareTeams feel like it's been there all along.
Don't see your specific system? Let's talk.
The systems above cover the most common categories, but healthcare IT stacks are unique. Tell us exactly what you're running — and we'll tell you exactly how CareTeams fits, what integration work is needed, and what the timeline looks like. Specifically. Candidly. Before you sign anything.