CARI™ is CareTeams' proprietary agentic AI engine — the intelligence layer that runs beneath every platform capability. But CARI isn't a foundation model. CARI is an orchestration layer over the world's most powerful foundation models — selecting the best AI for each specific task, wrapping it in deep clinical workforce context, and delivering outcomes that no single model could achieve alone.
CARI™ - CARETEAMS AGENTIC AI
Agentic AI, purpose-built for healthcare.
The right model for every task.
OUR POINT OF VIEW
"The race to build the most powerful AI model is already being won by Anthropic, Google, and OpenAI. Our job isn't to compete with them. It's to make their power useful in a clinical workforce context that they know nothing about."
The foundation models — Claude, Gemini, OpenAI — are extraordinarily capable. They can write code, translate languages, reason through complex problems, and generate insights at a scale no human team could match. But they have no idea what a Payroll-Based Journal is. They've never seen a CBA agreement for traveling nurses. They don't know that a clinician's California ICU license expires before their next scheduled shift. That context is what CARI provides. CARI doesn't replace these models — it directs them, contextualizes them, and makes their output clinically meaningful. The result is an AI layer that is simultaneously more powerful and more specific than anything a single foundation model could deliver on its own.
HOW CARI IS ARCHITECTED
Three layers. One cohesive intelligence.
CARI operates as a purpose-built orchestration layer between the CareTeams platform and the world's leading foundation AI models — supplying the clinical context that makes powerful AI actually useful in a workforce management environment.
Layer 1
FOUNDATION MODELS
The world's most powerful general-purpose AI models — exceptional at reasoning, code generation, language translation, and analysis. CARI leverages these models without being locked into any one of them. As better models emerge, CARI adopts them. The platform never needs to be rebuilt.
Layer 2
CARI ORCHESTRATION
The CARI Orchestrator - task routing, context injection, clinical grounding
CARI's Orchestrator receives every task or query and makes two decisions simultaneously: which foundation model is best suited for this specific task, and what clinical context needs to be supplied before that model can produce a useful result. A code generation task routes to Claude. A multilingual query routes to Gemini. A demand forecast routes to CareTeams' own predictive engine. The right model. Every time. Automatically.
Layer 3
CARETEAMS PLATFORM
Clinical workforce context - where AI output becomes operational reality
Every CARI output surfaces directly inside the CareTeams platform — as a schedule adjustment, a compliance alert, a dashboard, a CareScript configuration, a clinician notification, or a shift broadcast. AI doesn't live in a separate tool. It lives inside the workflow.
THE ORCHESTRATOR - BEST MODEL FOR EVERY TASK
The CARI Orchestrator is what makes CARI genuinely agentic rather than just conversational. It doesn't wait for a human to choose a tool — it evaluates every incoming task and routes it to the foundation model best suited to handle it, with the clinical context pre-loaded. Here's how that looks in practice across the tasks CareTeams performs every day.
ANTHROPIC - CLAUDE
CareScript™ Code Generation
When a client needs a custom business rule — a new CBA clause, a complex cost allocation, a custom integration — CARI routes the task to Claude. Claude receives the business requirement and CareTeams' CareScript™ specification, then writes, tests, and validates the code. What previously required a developer and days of work takes minutes.
Why Claude: exceptional reasoning and code generation capabilities make it the strongest model for structured, rules-based programming tasks.
GOOGLE - GEMINI
Multilingual Communication & Query Resolution
When a clinician communicates in Spanish, Tagalog, or any of the languages spoken across the American clinical workforce, CARI routes to Gemini. Multilingual support operates natively — not as a translation afterthought — enabling every clinician to interact with the platform in their preferred language, and every leader to communicate with their full workforce without a language barrier.
Why Gemini: Google's multilingual capabilities and conversational reasoning make it the strongest model for natural language interaction across languages.
CARETEAMS - PROPRIETARY
Demand Forecasting & Labor Orchestration
For clinical workforce-specific tasks — real-time census-based demand forecasting, GigPool™ tiering decisions, compliance schedule enforcement — CARI routes to CareTeams' own proprietary engines. No foundation model knows what a float pool is. CareTeams' purpose-built models do. These tasks stay in-house, where the clinical specificity lives.
Why proprietary: clinical workforce intelligence requires domain-specific training that general foundation models cannot replicate.
THE CARI INTELLIGENCE FLYWHEEL
"Simple models and a lot of data trump more elaborate models based on less data."
— Peter Norvig, Google Research.
CARI gets smarter with every client, every shift, and every interaction —
compounding in value over time in a way that no new entrant can replicate quickly.
01
More Clients
Each new healthcare organization adds richer, more diverse clinical workforce data to the platform.
Each new healthcare organization adds richer, more diverse clinical workforce data to the platform.
02
Richer context
More data means deeper clinical context — better demand patterns, more accurate compliance signals, stronger engagement predictions.
03
Smarter CARI
CARI's models improve continuously — better forecasts, faster configurations, more accurate burnout detection.
CARI's models improve continuously — better forecasts, faster configurations, more accurate burnout detection.
More data means deeper clinical context — better demand patterns, more accurate compliance signals, stronger engagement predictions.
04
Faster onboarding
Smarter CARI means faster, more automated client onboarding — compressing implementation timelines and accelerating time to value.
WHAT CARI DOES - SIX CORE FUNCTIONS
Healthcare-specific clinical workforce knowledge that grounds every CARI decision — from PBJ reporting requirements to CBA clause interpretation to Five-Star Quality Rating implications. The context layer that makes foundation models clinically useful.
Knowledgebase
Knowledgebase
Healthcare-specific clinical workforce knowledge that grounds every CARI decision — from PBJ reporting requirements to CBA clause interpretation to Five-Star Quality Rating implications. The context layer that makes foundation models clinically useful.
Understands the full operational context of every interaction — facility, unit, role, shift, patient census, compliance status — before routing any task. Ensures every model receives the right clinical framing before it acts.
Context Engine
Context Engine
Understands the full operational context of every interaction — facility, unit, role, shift, patient census, compliance status — before routing any task. Ensures every model receives the right clinical framing before it acts.
Rules Engine
Enforces CBA agreements, overtime rules, credentialing requirements, rest break mandates, and custom business logic — automatically, in the flow of scheduling, without human intervention or post-hoc review.
CARI writes, tests, and validates CareScript code from plain-language business requirements — using Claude as the underlying code generation model. Custom configurations that once took developers days now take minutes.
CareScript™ Configuration Engine
Gen BI Engine
Generates dashboards, reports, trend analyses, and presentations on demand — in the format and cadence leadership needs. Ask CARI for a tardiness trend graph for Tuesday's leadership meeting. She builds it.
CareScript™ Configuration Engine
CARI writes, tests, and validates CareScript code from plain-language business requirements — using Claude as the underlying code generation model. Custom configurations that once took developers days now take minutes.
Gen BI Engine
Generates dashboards, reports, trend analyses, and presentations on demand — in the format and cadence leadership needs. Ask CARI for a tardiness trend graph for Tuesday's leadership meeting. She builds it.
Orchestrator
The routing intelligence that evaluates every task, selects the optimal foundation model, injects clinical context, and surfaces the result inside the CareTeams platform. The engine that makes CARI agentic rather than just conversational.
WHY THIS ARCHITECTURE MATTERS FOR HEALTHCARE BUYERS
NO MODEL LOCK-IN
As AI models improve — and they will, rapidly — CareTeams adopts the best available option without rebuilding the platform. Your investment is protected regardless of how the AI landscape evolves.
BEST MODEL FOR EVERY TASK
Code generation, language translation, demand forecasting, and compliance monitoring each have different optimal AI approaches. CARI selects the right one automatically — you never have to choose.
As AI models improve — and they will, rapidly — CareTeams adopts the best available option without rebuilding the platform. Your investment is protected regardless of how the AI landscape evolves.
Code generation, language translation, demand forecasting, and compliance monitoring each have different optimal AI approaches. CARI selects the right one automatically — you never have to choose.
CLINICAL CONTEXT ALWAYS PRESERVED
Foundation models are powerful but clinically naive. CARI's Knowledgebase and Context Engine ensure every model output is grounded in the specific realities of your facility, your workforce, and your regulatory environment.
AI INSIDE THE WORKFLOW
CARI doesn't live in a separate AI tool that staff have to remember to use. It surfaces inside the CareTeams platform — in the schedule, in the compliance alert, in the clinician notification — where the work actually happens.
COMPOUNDING INTELLIGENCE
Every client, every shift, and every interaction makes CARI smarter. The platform compounds in value over time — and the gap between CareTeams and a new entrant grows wider with every passing quarter.
CARI doesn't live in a separate AI tool that staff have to remember to use. It surfaces inside the CareTeams platform — in the schedule, in the compliance alert, in the clinician notification — where the work actually happens.
Every client, every shift, and every interaction makes CARI smarter. The platform compounds in value over time — and the gap between CareTeams and a new entrant grows wider with every passing quarter.
ENTERPRISE-GRADE SECURITY
All foundation model interactions occur within CareTeams' HIPAA-compliant AWS infrastructure with RBAC access controls. PHI never leaves the secure environment. Model outputs are governed by the same security standards as the rest of the platform.